Personas - find a way to include everyone in a non offensive way.
Match things up.
Be careful with the delivery of our dossier, being mindful of the client.
Build a case for your ideas,
Lack of supporting evidence.
Show the process.
Listen and look.
Be authentic.
Synthesis:
lack of visuals - build on this
too much text
Provide/ overview /
Be coherent as a team
Basically we were told that our dossiers and presentations needed a lot of work through the way we delivered and presented our ideas. We need to take into consideration every aspect of how the client must feel.
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